ServiceNow Architect
Zenith Services Inc. · South Bay, FL · 6 days ago
On-siteArt & CreativeFull-time
Architectural Expertise
- 8+ years on the ServiceNow platform
- 3+ years leading technical architecture, integration strategy, and governance across multi-module enterprise deployments
ITOM Mastery
- Proven track record implementing and optimizing Discovery, Service Mapping, Event Management, and Cloud Visibility within dynamic hybrid environments
ISAM / ITAM Proficiencies
- Hands-on experience configuring Software Asset Management Professional (SAMP)
- Hardware Asset Management (HAM)
- software license reconciliation
- publisher packs
AICT & GenAI Implementation
- Practical experience deploying Now Assist
- configuring AI Control Tower (AICT) to manage AI agent registries, risk policies, token usage, and cross-platform agentic workflows
Core Foundation & Data Modeling
- Expert knowledge of the Common Service Data Model (CSDM 4.0+)
- Service Graph Connectors
- maintaining CMDB health at enterprise scale
Integrations & Technical Depth
- Advanced proficiency with IntegrationHub
- REST APIs
- MID Server clusters
- integrating third-party tools (e.g., AWS/Azure, SCCM, Flexera, Dynatrace)