SERVICENOW ARCHITECT
About the role
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
Responsibilities
- Designs, develops, and maintains ServiceNow platform to ensure efficient ITSM processes and enhance the overall user experience
- Designs, develops, and customizes ServiceNow applications, modules, and integrations to meet business needs
- Creates and configures workflows, business rules, UI policies, and notifications
- Collaborates with cross-functional teams to ensure seamless integration with other systems
- Troubleshoots and resolves issues related to ServiceNow functionality
- Supports ServiceNow integrations using REST, SOAP, JSON, and other relevant protocols
Qualifications
- Requires a Bachelor's Degree in Engineering discipline, 15+ years of experience
- Master's Degree is desired
- Security Clearance Level: Top Secret with SCI eligibility
- Required Certifications: ITIL 4 Foundation within 9 months of start; Security+ or CASP+ or CCSP or Cloud+ or CSSLP
- Location: Offutt AFB, NE
- US Citizenship required
Benefits
- Full-flex work week to own your priorities at work
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Pay
The likely salary range for this position is $159,375 - $215,625.
Schedule
Scheduled Weekly Hours: 40. Travel required: Less than 10%. Telecommuting Options: Onsite. Work Location: USA NE Offutt AFB.