ServiceNow Architect

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $150,000–$190,000 Annually
Experience Required: 6+ years

U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

About the role

We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.

Responsibilities

• Design, govern, and evolve the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications
• Establish standards for data, integration, security, and customization to ensure scalability and maintainability
• Shape multi-year roadmaps for the ServiceNow platform
• Drive platform security, ACLs, and role design at scale
• Lead major upgrades and release planning
• Manage complex integration scenarios using IntegrationHub, REST APIs, and other tools
• Design CMDB, discovery, and service mapping implementations
• Influence and collaborate with engineering, business, and executive stakeholders

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles
• Deep expertise across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.)
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios
• Experience designing CMDB, discovery, and service mapping implementations
• Strong understanding of platform security, ACLs, and role design at scale
• Experience leading major upgrades and release planning
• Excellent communication and stakeholder management skills
• ServiceNow CTA, CIS, or CSA certifications

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) credential
• Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features
• Exposure to multi-instance, multi-region ServiceNow deployments
• Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP)
• Familiarity with HAM Pro, SAM Pro, or App Engine Studio

Pay

$150,000–$190,000 Annually