Service Writer

About the Role

Coordinates the equipment repair process by writing and assigning repair work orders.

Responsibilities

• Creates and assigns repair work orders.
• Assists drivers with equipment repair requests.
• Keys invoice information and issues purchase orders within approved limits.
• Audits work orders for completeness and accuracy.
• Contacts vendors to schedule warranty repairs and follows up on services provided.
• Performs minor repairs on equipment as needed.
• Ensures regular maintenance and cleanliness of premises.
• Establishes and maintains positive working relationships to meet or exceed customer expectations.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.
• Performs other duties as assigned.