Service Writer

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Communicate with customers through every step of the process, from initial phone call to check out to follow up
• Ensure repairs and maintenance tasks are completed in a timely manner
• Learn and apply best practices for improving sales and customer service techniques
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• A high school diploma or GED is required
• A bachelor’s degree is preferred
• A valid state-issued driver’s license and a clean driving record are required
• Successful completion of a pre-employment drug and background screening is required
• A quick learner with the ability to work independently is preferred
• Experience as an automotive service writer or service advisor is preferred
• Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred

Benefits

• 401(k) with matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off

Pay

$900.00 - $1,350.00 per week

Schedule

Full-Time