Service Writer
Acquire4Hire · Frisco, TX · 2 mo ago
On-siteOTHR$16–$19/hrFull-time
About This Role
We're looking for a Service Writer to join our team at Bike Mart! In this role, you'll be responsible for welcoming customers to our service department, inspecting their bikes, gathering essential information, and recommending services. When needed, you'll also perform simple while-you-wait repairs. As a Service Writer, you'll be the face of our business, providing exceptional customer service and ensuring a seamless experience for our riders.
What You'll Do
- Customer greeting and engagement
- Conducting Bike Mart's Multi Point Inspection
- Capturing customer data and entering it into the POS
- Scheduling repairs and services
- Handling phone calls and customer inquiries
- Performing basic bike repairs and maintenance
Requirements
- Great communication skills
- Excellent attention to detail
- Ability to think on their feet in a fast paced environment
- Sales skills
- Working knowledge of bicycles
- Customer service skills
Benefits
A competitive benefits package including store discount and flexible scheduling is available to all associates.