Service TechnicianNew

About the role

By joining us as a Service Technician, you become a vital contributor to our mission of establishing Thriving Communities. Your primary responsibility is the upkeep of our affordable rental properties, ensuring they remain top-tier residences for working families. From addressing resident service requests to resolving electrical and plumbing challenges, your work keeps our operations running seamlessly. We are seeking a proactive, hands-on expert who can enhance value across all facets of building maintenance.

Responsibilities

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on-call, providing timely assistance and support.
• Clean up the property, breezeways, common areas, and amenities daily. This includes general groundskeeping.
• Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• Uphold Ownership Mentality: Do work that as if you owned the property.
• Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.

Requirements

• Proficiency in diagnosing and repairing plumbing and electrical systems.
• EPA License and possession of basic personal tools.
• Capability to handle drywall/plaster repairs, painting, and lock replacements.
• Experience managing apartment turnovers (within 3 days) for both modern and vintage buildings.
• Active driver's license, clean driving record, and a reliable vehicle for daily tasks and on-call duties.
• Strong communication skills and a talent for effective problem-solving.
• Physical ability to lift over 50 lbs, navigate stairs, and remain active on your feet throughout the shift.

About this opportunity

Location: Dream Aspen Creek, 1100 W Tucson St, Broken Arrow, OK 74011
Compensation: Starting at $20.00 hourly with bonus potential, depending on experience
Position type: Full-time
This job requires a flexible schedule with varied work hours, including weekends and on-call rotations. The hours are 9 am-6pm, Monday through Friday, with an alternating on-call schedule.

Qualifications

• Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently.
• EPA License
• Ability to complete apartment turnovers within a 3-day timeframe.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills, ensuring seamless repairs and finishes.
• Excellent painting skills, with attention to detail and quality.
• Experience in lock replacement, ensuring security and functionality.
• Ability to perform groundskeeping tasks to maintain curb appeal at the highest level.
• Familiarity with apartment unit turnovers in both old and new buildings, understanding the unique challenges of each.
• Possession of a valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation.
• Must have basic tools for the job.
• Excellent problem-solving and decision-making abilities, able to address issues efficiently and effectively.
• Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication.
• Physical capability to lift over 50 lbs.
• Ability to walk multiple flights of stairs daily.
• This role requires being on your feet throughout the day.

Skills

• Proficiency in diagnosing and repairing plumbing and electrical systems.
• EPA License
• Experience in managing apartment turnovers (within 3 days).
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills.
• Excellent painting skills.
• Experience in lock replacement.
• Ability to perform groundskeeping tasks.
• Familiarity with apartment unit turnovers in both old and new buildings.
• Basic tools for the job.
• Problem-solving and decision-making abilities.
• Communication skills.
• Physical capability to lift over 50 lbs.
• Walking ability.

Benefits and Perks

• PTO
• health/dental/vision/life insurance
• 401(k) matching
• learning/educational incentives
• Volunteer Time Off
• well-being programs
• company events
• self improvement/productivity tools
• the incredible feeling of making a difference

Equal Opportunity Employer

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.