Service Technician Support II

Key Responsibilities

• Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems
• Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains
• Handling "make-ready" duties and inspecting vacant units for rent-readiness
• Providing technical direction to Level 1 staff
• Participating in on-call rotations for after-hours emergencies
• General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.

Required Skills/Qualifications

• Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC
• Strong quality and deadline orientation
• High school diploma; trade school or some college
• EPA certification Type I, II, or Universal CPO preferred in some portfolios
• Bilingual communication ability where useful for the properties

Preferred Qualifications

• EPA certification Type I, II, or Universal CPO preferred in some portfolios
• Type I, II, or Universal CPO preferred in some portfolios
• High school diploma; trade school or some college
• Bilingual communication ability where useful for the properties

Technology Skills

• Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory
• Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment
• Understanding and troubleshooting digital, programmable thermostats
• Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage

Physical/Work Requirements

• Frequent bending, lifting, walking, standing, and outdoor work
• Emergency/weekend support is required

Pay

This position offers a competitive salary commensurate with experience and qualifications. Details regarding the exact compensation package will be provided during the interview process.

Schedule

The schedule for this position includes regular working hours, with occasional after-hours emergencies requiring immediate response. Specific details about shift patterns and coverage will be discussed during the interview process.

Benefits

Bridge Property Management offers a comprehensive benefits package designed to support employees' health, financial security, and overall well-being. Key components include:

• A full insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability
• Company-paid Life Insurance (option to buy additional available)
• Access to Mental Health & Well-Being services
• 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate.
• Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year.
• Parental Leave: Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
• Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.

Why Join Bridge Property Management?

We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees' growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.