Service Technician Scale with CDL

About the role

Kanawha Scales & Systems (KSS) is seeking a skilled Scale Service Technician with a Commercial Driver's License (CDL) for our Jonesboro, AR team. The role ensures the accurate and reliable operation of various scales used in industrial and commercial settings.

Responsibilities

• Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Perform calibration procedures and adjust settings to meet precision requirements.
• Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Maintain detailed service and calibration records, including certificates and service reports.
• Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Follow safety protocols when working with heavy equipment and electrical components.
• Ensure all serviced scales meet quality and regulatory standards.
• Track tools, parts, and equipment; replenish supplies as needed.
• Stay updated on industry best practices and scale technology advancements.

Requirements

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lbs and work in varied conditions.
• Valid driver’s license; Class B (or A) CDL a plus.
• AC/DC, MIG Welding experience is a plus.

Skills and Knowledge

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lbs and work in varied conditions.
• Valid driver’s license; Class B (or A) CDL a plus.
• AC/DC, MIG Welding experience is a plus.

What We Offer

• A competitive compensation and benefits package, including health insurance, dental and vision plans, company-paid STD & LTD disability insurance, educational and tuition reimbursement, maternity/paternity leave, employee assistance program, basic & voluntary life AD&D, 401(k) retirement plan with 4% employer match, paid time off, company-provided PPE, employee discounts, networking and professional development opportunities.
• Salary range: $26-$28 per hour.