Service Technician - Qualified

About the role

Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Build your career with an industry leader since 1906 and join a team of hardworking refrigeration experts.

Responsibilities

• Respond to customers’ needs for service of equipment through maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems in supermarkets, convenience stores, and cold storage facilities with assistance from a Master or Lead Service Technician.
• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Conduct preventative maintenance tasks such as compressor change assists, leak searching, and coil washing with direction from a Master or Lead Service Technician.
• Continuously acquire knowledge through on-the-job training, including new product development, service bulletins, computer-based training, and related issues.
• Complete necessary documents (work tickets and timesheets) and electronic communication accurately and timely.
• Utilize a hand-held computer to complete customer paperwork and invoicing requirements.
• Maintain and manage truck inventory accurately and adhere to vehicle maintenance program guidelines.
• Identify and use standard tools of the trade, including refrigerant recovery equipment.
• Develop and maintain excellent customer relations and professionally articulate equipment and system malfunctions using correct terminology.
• Perform service on conventional refrigeration systems, parallel rack systems, walk-in coolers, and other commonly used refrigeration units.
• Demonstrate a basic understanding of refrigerant and oil properties, sub-cooling, superheat, psychometrics, copper-to-copper brazing, single-phase compressor components, and refrigerated fixture airflow.
• Read and understand temperature and pressure charts.
• Conduct basic electrical troubleshooting and refrigeration cycle diagnostics.
• Safely handle R290 refrigerant and other hazardous materials such as dry nitrogen.
• De-ice case and walk-in evaporator coils, replace fan motors, and wash condenser coils.
• Understand system evacuation and charging, system pump down, and system defrost.
• Additional duties as assigned.

Requirements

• High School Diploma or GED (HVAC-R Technical School Degree preferred).
• Minimum 2 years of experience in the field or 0 years with Certification from a Technical School (Internal candidates: 1 year as a General Laborer with completion of OJT & Skills Assessment).
• Valid driver’s license and safe driving record in accordance with fleet policy.
• Physically able to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds repetitively.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of basic hand tools.
• Familiarity with HVAC heating and cooling concepts and basic electrical schematics.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC is preferred.
• EPA 608 Universal Certification.
• Strong leadership, business acumen, decision-making ability, and paperwork skills.

Benefits

• Bi-annual bonuses based on performance.
• Paid training and access to online training videos.
• Paid drive time (including overtime).
• 22 days paid off – 10 days of vacation, 12 company holidays.
• Company vehicle provided.
• On-the-job, hands-on training opportunities for Technicians, including electric and mechanical theory, and model-based training.
• Sign-on bonus available.
• Health Benefits: Medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits: Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan: 401(k) with company matching contributions and immediate vesting.
• Paid Time-Off Benefits: Paid time off, stewardship, and parental leave.
• Educational Assistance: Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs: EAP, virtual health management, chronic condition, and tobacco cessation programs.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment, delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann is a trusted partner driving customer success. Hussmann is a subsidiary of Panasonic USA.

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