Service Technician

About Us

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas, and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

We're committed to supporting our team members with benefits that match our values of safety, service, and stability.

Benefits

• Competitive hourly wage
• 401(k) with 6% company match
• Health and vision insurance
• Company-paid dental insurance
• Company-paid AD&D and life insurance
• Paid time off with rollover hours
• Referral bonus programs

About the Role

Pico Propane and Fuels, a Meritum Energy Holdings Company, in Caldwell, TX is seeking an experienced and motivated Service Technician. The Service Technician will play a crucial role in the installation, repair, and maintenance of propane and oil generators, equipment, and tanks. To ensure success, one should have sound mechanical knowledge, be able to work in confined spaces for extended periods, possess exceptional communication skills, and have a passion for customer service. Ultimately, a top-class Service Technician provides expert installation services and dedicated support to all customers.

Responsibilities

• Travels to customers' homes or place of business
• Installs generators, tanks, and/or appliances
• Repairs equipment such as generators, LP furnaces, water heaters, LP appliances, etc.
• Suggests areas where equipment should be set up – Site surveys
• Troubleshoots problems with existing equipment
• Tests old and new installations along with testing connections
• Provides customers with verbal and written operating instructions for new equipment
• Maintains equipment
• Cleans up after the job is complete
• Records and maintains stock levels
• Maintains the work vehicle and general maintenance of the vehicle
• Assists with propane cylinder deliveries as needed
• All other duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Requirements

• High school diploma or equivalent required
• CDL A or B required
• Service Technician License highly preferred but not required
• Must have a valid driver’s license with a clean driving record
• Proven work experience as a Service Technician highly preferred
• Advanced knowledge of propane and refined fuel systems
• Ability to obtain TX RRC service and installation certification within twelve (12) months of employment (if not already certified)
• Ability to solve problems and repair equipment on site
• Ability to effectively and efficiently use navigation tools such as GPS, smartphone apps, and/or web-based or physical maps
• Ability to maintain accurate logs and records
• Ability to carry out a series of instructions with limited supervision
• Knowledge of Federal Motor Carrier Safety Regulations
• Willingness to learn, grow, and uphold a customer-focused culture that continually strives to exceed expectations
• Support growth and retention efforts

Physical, Mental, and Behavioral Requirements

The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

• Position requires the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift
• Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
• Good hand-eye coordination, arm-hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night
• Frequent sitting, reaching with hands and arms
• Must be able to speak and hear
• Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
• Must pass pre-employment screening and background check
• Position may require working evening hours and weekends as needed
• Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles, and gases is common

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties, and skills required.