Service Technician - Master

You are motivated and eager to grow your career in refrigeration. Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Build your career with industry leaders since 1906.

Why Hussmann?

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands-on training opportunities for Technicians, electrical and mechanical theory, and model-based training
• Sign-on bonus available

Responsibilities

• Respond to customers’ needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenience stores and cold storage facilities.
• Assist Service Technicians perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Partner with other technicians for start-up of new refrigeration equipment.
• Understand how workplace efficiencies directly relate to company profitability and resolve customer warranty issues rapidly and accurately.
• Serve as a technical resource to other technicians and lead HVAC/R PM programs.
• Match customer needs with potential sales opportunities and assist service management team in providing material and labor estimates to bid service and repair jobs.
• Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner.
• Manage truck inventory: order, receive, bill out and maintain parts responsibly with a minimum of waste.
• Manage assigned vehicle within all company guidelines; maintain a clean vehicle and perform required maintenance on time.
• Demonstrate working knowledge of all advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams.
• Troubleshoot and repair equipment on more complex service calls.
• Demonstrate working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls.
• Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, and advanced wiring diagrams.
• Understanding of CO2 refrigeration strongly preferred.
• Perform system refrigerant and oil conversions.
• Additional duties as assigned.

Qualifications

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• Minimum 10 years of experience in the field or 7 years with Certification from a Technical School for external candidates.
• Minimum 7 years of experience with completion of OJT & Skills Assessment for internal candidates.
• Valid Driver’s License and safe driving record in accordance with the Fleet Policy.
• Physically able to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds repetitively and for extended periods.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude including knowledge of basic maintenance tasks and use of hand tools.
• Able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.
• Able to correctly teach all the previously listed items.

Benefits

• Health Benefits: Medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits: Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Retirement Savings & Investment Plan: 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits: Paid time off, stewardship, and parental leave.
• Educational Assistance: Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs: EAP, virtual health management, chronic condition, and tobacco cessation.

Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.