Service Technician IV

Primary Responsibilities And Duties

• Diagnose and repair equipment, to include liquid propane, gas, and diesel engines, electric motors, transmissions, drive axles, differentials, hydraulic systems, brake systems, steering systems, electrical systems, lifting systems, etc.
• Perform diagnostic troubleshooting and failure analysis on all components and systems
• Rebuild components or parts
• May lead a team of service technicians to coach and mentor other, review repairs, assign repair orders and schedule technicians. Provides training as needed.
• Check repair work and approve the release of repaired equipment for delivery to the customer
• Properly block, chock and chain equipment, and disassemble equipment as needed to facilitate major component removal and repair
• Perform equipment inspections to identify potential problems and safety concerns
• Perform routine and preventive scheduled maintenance such as oil changes, add fluids, changing worn parts and other maintenance items.
• Record maintenance and repair work performed by completing necessary paperwork in a timely manner
• Complete basic and advanced technical training as assigned
• Maintain parts and supplies needed for job completion
• Maintain a culture of safety & participate in all safety meetings
• Perform other related duties as assigned.

Basic Knowledge & Competencies

• Excellent customer service skills
• Mastery of repair work for heavy equipment, machinery and other types of equipment utilized in the construction, manufacturing or distribution industry.
• Absolute mechanical aptitude, technical knowledge and problem-solving skills
• Good verbal and written communication skills

Previous Experience/Education

• High school diploma or GED equivalent required
• Mechanical or trade school certificate preferred
• Certifications or manufacturers training is highly desirable
• Minimum of 7 years’ experience in equipment repair or related industry preferred
• Welding and/or fabrication skills and/or experience preferred

Physical Requirements

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 75 pounds
• Must furnish own tools