Service Technician III

About the role

The Service/Repair Technician 3 position at ITW Food Equipment Group LLC is responsible for providing on-site support to Hobart Service customers, including installation and service of commercial food equipment. This role requires a high level of mechanical, electrical, pneumatic, gas, and refrigeration (HVACR) expertise with complex troubleshooting experience.

Responsibilities

• Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed.
• Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Knowledge of state specific and federal regulations related to combustion emissions.
• Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Promotes branch and organization financial objectives by providing quality customer experience and generating leads.
• Supports new product introduction.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company's safe driving and other applicable policies.

Qualifications

• High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVACR service experience.
• Associates Degree or Vocational Certificate preferred.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.
• Industry certification is highly desirable (e.g., Certified Technician (CFESA / NATE / Hobart), EPA Certification).