Service Technician II

Service Technician II

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

About the role

Successful Service Technicians can come from a variety of backgrounds including apartment maintenance, HVAC, general labor, construction, hotel, general building maintenance, and work order management. Must have intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry. Must be available to be part of a rotating on call schedule for after hours and weekend emergency response.

Responsibilities

• Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance
• Familiarity with building safety systems including the fire systems (sprinklers/alarms)
• Ability to use smart devices and property management software for maintaining accurate records and work order completion
• Advanced knowledge of hand tools and basic power tools
• Support the company’s values and cultures by providing exceptional service to teammates and residents
• Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas

Requirements

• Site specific certifications such as: EPA Type II preferred or ability to become certified within 90 days of start date
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date
• Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations

Benefits

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including:
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave after completing one year of employment
• 10 paid holidays annually
• up to 3 floating days
• Bi-annual regional sales, service, and performance awards
• Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance

Pay

Hourly: Starting at $25.03 - $31.28 per hour, depending on years of experience, tenure, and location.
Annual Starting Comp: $52,062 - $65,062.

Schedule

Must be available to be part of a rotating on call schedule for after hours and weekend emergency response.

Skills

Your Skills: - Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance - Familiarity with building safety systems including the fire systems (sprinklers/alarms) - Ability to use smart devices and property management software for maintaining accurate records and work order completion - Advanced knowledge of hand tools and basic power tools - Support the company’s values and cultures by providing exceptional service to teammates and residents - Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas

Company Information

The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".
To report any concerns that this notice is not fully compliant with Washington law, contact talentacquisition@windsorcommunities.com.

Equal Opportunity Employer

We are an Equal Opportunity Employer.