Service Technician II

About the role

The Service Technician II position at STYL Residential is a fast-growing opportunity for someone looking to advance their career in maintenance services. This role is responsible for the day-to-day maintenance operations at the property, including move-in, move-out apartment repairs, troubleshooting, and overall upkeep to enhance the value of the community and maximize the living experience of residents.

Essential Job Functions

• Schedules, monitors and performs preventative maintenance
• Ensures service requests are completed promptly and professionally
• Diagnoses problems and repairs in areas such as HVAC, electrical, plumbing, swimming pool, carpentry, dry wall, and appliances
• Maintains the premises of the building, office, and grounds in clean and orderly condition
• Makes ready duties on vacant units; ensures residential units are turned in a timely and efficient manner
• Provides excellent customer service to prospective and current residents
• Promptly communicates with maintenance leadership concerning all maintenance issues at the property
• Manages dumpster corrals, trash enclosures/compactors as needed or directed
• Provides on-call service when scheduled and performs emergency maintenance work when required
• Aids the Supervisor with monitoring inventory of parts and supplies
• Aids the Supervisor with scheduling and communicating with vendors and contractors
• Uses mobile device to dispatch and complete service requests in a timely manner
• Ensures adherence to the company's safety and hazard communications programs, policies, and procedures
• Inspects buildings and grounds to ensure safety and cleanliness and alerts the Maintenance Supervisor to items that need to be repaired
• Participates in company-provided training such as fair housing, safety, non-discrimination, EPA, and harassment prevention
• Performs other tasks or duties as directed and assigned

Education and Experience

• 1+ years of experience in maintenance service for residential communities, other building maintenance, or related trade is required
• Renovation experience is preferred
• EPA certification Type I and II preferred
• CPO certification preferred
• Uses general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates, or residents

Physical Requirements

• Hands-on repair and maintenance work constitute the majority of time and duties
• Must be able to move up to 50 pounds variable distances
• Mobility and flexibility to use ladders to heights in excess of 8 to 9 feet
• Able to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

Who We Are Looking For

• Ability to respond to on-call, after-hour emergency service; on-call staff required to live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver's license
• Excellent written and verbal communication skills
• Must be highly motivated and able to work independently
• Ability to use smartphone to assign service requests and for on-call requests
• Ability to prioritize and multi-task

What We Offer

• We invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care, and parking
• We offer maternity and paternity leave, PTO & holidays, and a clear path for career advancement with a portfolio that continues to grow nationwide

Equal Employment Opportunity

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.