Service Technician II

About the role

The Service/Repair Technician 2 is responsible for providing on-site support to Hobart Service customers, including installation and service of commercial food equipment. They also maintain, diagnose, and repair basic mechanical and electrical commercial food equipment.

Responsibilities

• Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Completes and documents preventative maintenance on mechanical and electrical commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Supports branch and organization financial objectives by providing a quality customer experience.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company's safe driving and other applicable policies.

Qualifications

• High school diploma or GED and 2-4 years of electrical and mechanical experience, or
• High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification, or
• Vocational certificate in HVACR
• Desired Education/Experience: Associate’s degree or Vocational Certificate is preferred.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.

Skills

• Technical and Analytical Skills: Demonstrates mechanical and electrical aptitude to operate and troubleshoot equipment. Skilled in use of various tools and equipment (e.g. basic hand tools, reading and following service manuals, gauges, meters, etc.).
• Customer Service: Highly professional demeanor with excellent telephone skills and etiquette. Utilizes various interpersonal styles and communication methods to positively assist and influence customers.
• Problem Solving: Fundamental role in finding ways to address all types of problems by having a good approach to a problem without being ineffective, favoring or causing painful consequences.
• Safety at Work: Learns to keep the organization safe from different risks by developing a high sense of alertness that detects danger from afar and stops it before it causes risk, danger or injury to themselves, or others.

Benefits

Not specified.

Pay

26.90 - 36.40 USD Hourly

Schedule

Normal business hours with occasional/frequent/extended hours as needed.