Service Technician II

Key Responsibilities

• Perform mid-level repairs and part replacements on mechanical, electrical, and hydraulic systems.
• Assist with and conduct pre-delivery inspections (PDI) and repairs to ensure vehicles meet OEM standards.
• Troubleshoot and diagnose issues using service manuals, schematics, and diagnostic tools.
• Use diagnostic software and equipment to identify faults and determine repair needs.
• Repair or replace components such as pumps, valves, relays, hoses, brakes, and wiring.
• Complete service documentation accurately and in a timely manner.
• Assist with installation of upgraded systems or new components.
• Maintain safe work practices and proper handling of tools and materials.
• Provide guidance and support to Technician I team members.
• Participate in training to stay current with OEM technologies and procedures.
• Travel Requirement: This role requires regular travel, including air travel, to customer sites, vendor locations, or company facilities. Approximate travel: 70% of the time.

Position Requirements

• 2–4 years of relevant mechanical and electrical repair experience required.
• Intermediate knowledge of mechanical and electrical systems and repair techniques.
• Ability to read blueprints, wiring diagrams, and service manuals.
• Proficiency using diagnostic tools and repair software.
• Strong mechanical aptitude with hands-on experience in heavy-duty vehicle systems (diesel and CNG engines, transmissions, air brakes, suspensions, electrical systems, etc.).
• Ability to perform calculations, measure tolerances, and interpret schematics.
• Ability to safely operate power tools, hand tools, and heavy-duty equipment such as hoists or cranes.
• Strong communication and documentation skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to safety.
• Willingness and ability to travel frequently, including overnight stays and emergency response assignments.

Preferred

• Technical training or vocational certification in automotive, diesel, or industrial systems preferred.