Service Technician II

Duties And Responsibilities

• Perform preventive maintenance, inspections, cleaning, lubrication, filter/belt changes, and minor adjustments on commercial HVAC equipment (rooftop units, split systems, air handlers, fans, basic controls, VAV boxes).
• Independently diagnose and repair common issues, including refrigerant leaks, electrical components (contactors, capacitors, thermostats), airflow problems, and basic hydronic systems, with guidance on more complex cases.
• Handle refrigerant recovery, recycling, recharging, and leak detection in compliance with EPA regulations.
• Conduct system performance checks, basic balancing, and adjustments to optimize efficiency and comfort.
• Lead standard service calls: assess problems on-site, communicate with customers about issues/solutions/timelines, coordinate parts, execute repairs, and follow up for satisfaction.
• Document all work accurately (work orders, service reports, photos, recommendations) and maintain records for billing, warranty, and quality tracking.
• Assist senior technicians (Level III+) on advanced repairs, startups, or large equipment; begin mentoring Level I technicians by demonstrating techniques and safety practices.
• Maintain clean, organized vehicles, tools, and work areas; adhere to all safety protocols, PPE usage, and company standards.

Requirements/Qualifications

• Experience: 2–5 years of hands-on commercial HVAC service, repair, and maintenance experience; demonstrated ability to work independently on routine to moderately complex calls.
• Educational Background: High school diploma or GED required; trade school, vocational training, apprenticeship, or equivalent preferred.
• Certifications: EPA Section 608 certification (Type II or Universal required); NATE certification, manufacturer training, OSHA 10/30-hour, or other relevant credentials a plus (company support for advancement).

Physical Demands

• Ability to regularly lift and carry up to 50 lbs, climb ladders/scaffolding/stairs, work in confined spaces or at heights, bend/kneel/crouch, reach overhead, and use diagnostic tools/equipment for extended periods; frequent standing, walking, manual dexterity, and physical stamina required.
• Exposure to noise, dust, heights, refrigerants, electrical hazards, and extreme temperatures; must strictly adhere to OSHA regulations, EPA protocols, conduct hazard identification, and wear required personal protective equipment (PPE) such as hard hats, safety glasses, gloves, harnesses, and steel-toed boots at all times—safety is our top priority and non-negotiable.

Supervisory Responsibilities

None (mid-level individual contributor role; provides informal guidance and mentoring to Level I technicians under supervision of senior techs or leads).

Benefits

• Competitive compensation based on experience and level, with opportunities for performance incentives and tool allowances where applicable.
• Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
• Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
• Professional development through hands-on training, mentorship, apprenticeships, certifications, and clear career advancement paths across our nationwide operating companies.
• Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment—empowering you to build a rewarding, long-term career.

Equal Opportunity Statement

Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.

Third-Party Recruitment Policy

Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.