Service Technician - Experienced

Key Responsibilities

• Independently perform mechanical, electrical, brake, axle, and wiring repairs according to company standards
• Diagnose issues accurately and recommend appropriate repairs or replacements
• Complete assigned work orders efficiently with a focus on quality and first-time fixes
• Install parts, accessories, and equipment as required
• C Conduct safety inspections and identify worn or damaged components
• Maintain a clean, organized, and safe work area

Diagnosis and Documentation

• Clearly diagnose repair needs and communicate findings to store leadership
• Document work performed with clear, accurate notes for billing and records
• Identify additional recommended repairs or safety items for customer consideration
• Follow proper procedures for warranty and internal work

Workflow and Team Support

• Provide timely updates on job status, additional labor needs, or delays
• Request parts and supplies early to avoid workflow interruptions
• Work closely with parts and sales teams to support efficient, accurate repairs
• Support shop organization and help keep schedules moving

Quality and Safety

• Perform repairs with precision to minimize rework and comebacks
• Follow all safety procedures and use required PPE
• Report equipment issues or unsafe conditions immediately

Training and Development

• Participate in ongoing technical training to continue expanding skill sets
• Learn new tools, equipment, and repair procedures as the business evolves
• Support less experienced technicians through guidance and example when appropriate

Qualifications

• Two or more years of mechanical repair experience in trailers, automotive, equipment, or similar fields
• Working knowledge of trailer systems including wiring, brakes, axles, suspensions, and structural components
• Ability to read and follow work orders independently
• Dependable work habits and professional communication
• Ability to lift and move heavy equipment as needed
• Welding experience is a plus but not required
• Valid driver’s license required

Pay

Hourly pay based on experience and skill level, with overtime eligibility and participation in a monthly, department-based performance bonus tied to shop execution and quality.

Schedule

Hourly, Full-Time