Service Technician - Cortland Duluth
Role Overview
You help create a safe, well-maintained, and comfortable living environment for residents. You are responsible for performing basic maintenance tasks, supporting unit turnovers, maintaining community spaces, and delivering prompt, friendly, and high-quality service.
- Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.
- Complete make-ready tasks to ensure vacant units are clean, functional, and ready for new residents.
- Maintain overall property appearance, including daily ground upkeep and trash removal.
- Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction.
- Assist with preventative maintenance and seasonal projects assigned.
- Report safety hazards, recurring issues, or larger maintenance needs to your supervisor.
Qualifications
- 1-2+ years of experience in maintenance, facilities, or related work preferred.
- High school diploma or equivalent required.
- Basic knowledge of household repairs and use of hand tools (or willingness to learn).
- Reliable, punctual, and able to work independently or within a team.
- Strong customer-service skills and a professional attitude.
- Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions.
- Strong attention to detail and commitment to quality.
About Cortland
Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Founded in 2005, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.
We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.