Service Technician-Cortland Bend at the Broad

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. We operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Service Technician, you help create a safe, well-maintained, and comfortable living environment for residents. You are responsible for performing basic maintenance tasks, supporting unit turnovers, maintaining community spaces, and delivering prompt, friendly, and high-quality service.

Responsibilities

• Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep
• Complete make-ready tasks to ensure vacant units are clean, functional, and ready for new residents
• Maintain overall property appearance, including daily ground upkeep and trash removal
• Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction
• Assist with preventative maintenance and seasonal projects assigned
• Report safety hazards, recurring issues, or larger maintenance needs to your supervisor

Qualifications

• 1-2+ years of experience in maintenance, facilities, or related work preferred
• High school diploma or equivalent required
• Basic knowledge of household repairs and use of hand tools (or willingness to learn)
• Reliable, punctual, and able to work independently or within a team
• Strong customer-service skills and a professional attitude
• Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions
• Strong attention to detail and commitment to quality