Service Technician - ATS

About the role

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime. Mechanical experience is preferred, but expertise isn’t required—we will provide training for any skills required. This is a full-time, in-person position with day shift (start times may vary), 8-hour shifts, and overtime available after 40 hours.

Responsibilities

• In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
• Dismount, mount tires, and service the customer product as specified by the customer order.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
• Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents, or concerns about safety or other potential hazards.
• Give input for customer service and operational improvement.
• Continuously improve knowledge of products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Job requires regular bending, crouching, squatting, reaching movements, and standing for prolonged periods.

Requirements

• High school diploma or equivalent experience.
• Valid driver's license.
• Must be 21 years or older.
• Ability to pass a urine drug screen and DOT physical as a condition of employment, subject to ADA and reasonable accommodation process.
• Must be able to pass a background check consistent with state law.
• Dedication to prioritize personal safety and the safety of others.
• Punctuality and effective time management skills.
• Strong attention to detail, initiative, and critical thinking.
• Ability to work independently.
• Ability to lift up to 75 pounds (lift-assist available, e.g., forklift, lift table, lift gate).
• Effective communication with customers on a professional level.

Knowledge of MS Office Suite (Word, Excel, etc.) and ERP systems is a plus but not required.

Work Environment

• Tobacco-free environment, including alternatives (vaping).
• Work in a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
• Industrial environment.

Benefits

• 401(k) with matching.
• Dental insurance.
• Health insurance.
• Paid time off.
• Vision insurance.
• Incentive bonus opportunities.

Pay

Hourly wage.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and advancement opportunities.
• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions, and behaviors are recognized. Option to join one of our Connected Communities.
• Innovation-Driven: Work on projects that matter—from sustainable materials to digital transformation.
• Community Impact: Be part of a company that prioritizes sustainable business practices while balancing the needs of customers and communities.