Service Technician

About the role

The Veolia Service Technician-II will install and service water purification systems at customer sites. This role involves delivering, setting up, exchanging, troubleshooting, and maintaining ion exchange tanks or membrane systems in commercial and industrial applications. The technician will also drive a truck to deliver ion exchange tanks and water treatment equipment to customer sites.

Responsibilities

• Deliver, set up, exchange, troubleshoot, and maintain ion exchange tanks or membrane systems to customers in commercial and industrial applications.
• Drive truck to deliver ion exchange tanks and water treatment equipment to customer sites.
• Ensure correct equipment required for the daily route is loaded, secured, and meets quality specs.
• Load and unload tanks on truck and maintain correct inventory on board truck as required.
• Completes Vehicle Inspection Reports for pre-trip inspection.
• Keeps accurate accountability of inventory at each site and makes changes as needed.
• Communicates changes through the proper channels and follows up to ensure that changes have been made.
• Takes water samples and conducts tests including TDS, resistivity, pH, CO2, Cl2, and hardness.
• Accurately records results and makes suggestions or changes as required.
• Operates and maintains instrumentation and calibrates analytical equipment.
• Rinses ion exchange tanks and membrane systems to customer specifications at sites and ensures quality specifications are met.
• Profiles membrane systems as part of the troubleshooting process.
• Performs membrane exchanges as required.
• Performs both dry and wet ion exchange tank exchanges.
• Maintains good housekeeping at all times, which includes the vehicles and customer sites.
• Follows Veolia WTS and customer EHS policies and rules.
• Maintains contact with customer on site, communicating effectively, politely, and responding to their needs.
• Maintains good customer relationships.
• Handles customer issues and inquiries.
• Assists with equipment or product delivery outside normal scope when needed due to business levels.
• Trains other employees on duties and responsibilities.
• May be required to be on call during non-business hours.

Qualifications

• High School Diploma, GED, or equivalent.
• Minimum of 2 years’ water industry experience in ion exchange, water treatment, reverse osmosis, or membranes and related equipment, or in applicable fields such as electrical, industrial, mechanical, maintenance, or plumbing.
• Possess a valid driver's license and clean driving record history.
• Ability and willingness to handle repetitive weight - 50 lbs.
• Ability and willingness to work in all weather conditions.
• Ability and willingness to: read and interpret technical manuals, procedures, and regulations; to write reports; to subtract, multiply, and divide in all units of measure.
• Ability and willingness to work in a range of environments including but not limited to industrial facilities, manufacturing facilities, and power industry facilities.
• Associate’s Degree in electrical, industrial / mechanical, engineering, or water treatment disciplines.
• Knowledge of commercial and industrial membrane systems and UV systems.
• Vocational training in applicable fields such as electrical, industrial/mechanical maintenance, water treatment, plumbing.
• Class A License preferred.
• Knowledge of PLC logic/programming.
• Knowledge of ion exchange and membrane theory and operation, as well as pretreatment applications.
• College coursework in chemistry.
• Experience driving company vehicles such as panel vans or service trucks.
• Initiative.
• Customer Focus.
• Accountability.

Desired Characteristics

• Knowledge of commercial and industrial membrane systems and UV systems.
• Vocational training in applicable fields such as electrical, industrial/mechanical maintenance, water treatment, plumbing.
• Class A License preferred.
• Knowledge of PLC logic/programming.
• Knowledge of ion exchange and membrane theory and operation, as well as pretreatment applications.
• College coursework in chemistry.
• Experience driving company vehicles such as panel vans or service trucks.
• Initiative.
• Customer Focus.
• Accountability.

Additional Information

Working Conditions: Typical working conditions include a wastewater treatment plant and outdoors. Exposure to extreme weather conditions (extreme heat and cold) is possible. Potential exposure to burns, chemicals, dangerous systems, dirt and dust, electrical hazards, grease and oil, loud noises, vibrations, steam and high levels of moisture, and other hazardous conditions may occur.

Physical requirements: lift and/or carry up to 75 pounds, climb a vertical ladder up to 30 feet, stand for long periods of time, walk on uneven surfaces, regular bending, climb onto and exit a forklift in a safe manner, use of extension ladders on a daily basis, ability to climb into and maneuver body in tight spaces.

Ability to work both day and night shifts as needed, with primary shift designation being 12-hour night shifts.

Salary Range: $24.28 to $27 hourly.

Bonus Eligible: No.