Service Technician

About the role

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling.
• In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• C Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Able to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Able to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Benefits

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• MEDICAL/PHARMACY
• DENTAL
• VISION
• EMPLOYER-PAID SHORT-TERM DISABILITY
• EMPLOYER-PAID EMPLOYEE BASIC LIFE & ACCIDENTAL DEATH AND DISMEMBERMENT
• VOLUNTARY EMPLOYEE LIFE & ACCIDENTAL DEATH AND DISMEMBERMENT
• VOLUNTARY SPOUSAL LIFE
• VOLUNTARY DEPENDENT LIFE
• HOSPITAL INDEMNITY, ACCIDENT AND CRITICAL ILLNESS
• COMMUTER/TRANIT ACCOUNT
• HEALTHCARE FLEXIBLE SPENDING ACCOUNT
• DEPENDENT CARE FLEXIBLE SPENDING ACCOUNT
• HEALTH SAVINGS ACCOUNT
• 401(k) with employer match
• EMPLOYER-PAID EMPLOYEE ASSISTANCE PROGRAM (EAP)
• EMPLOYEE DISCOUNTS

Pay

$17.64 – $23.81 / hour

Schedule

Not specified