Service-Technician

Overview

Ascendance is looking for an experienced, full-time Service Technician. This role is responsible for providing service to our customers while maintaining exceptional customer service.

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Follow checklists to ensure that all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep abreast of factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction
• Duties can include cleaning, maintenance, visual inspection, and removal of parts and attachments
• Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning

Basic Qualifications

• At least 1 year of fleet, dealership, and/or technical school experience

Licenses, Education & Training

• High school diploma or equivalent required
• ASE certification preferred
• CDL preferred

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account
• Life, Accident, and Disability Insurance
• 401(k) with company match
• Paid Time Off
• Paid Training
• Great culture and team environment
• Long-term career opportunities