Service Technician
Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. Panther/ID Technology is seeking a customer-focused, mechanically inclined individual for a Service Technician role near Highlands Ranch, CO.
About the role
Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. There is an immense opportunity to learn multiple, real-world career functions and be cross-trained.
- Handle Equipment Assembly
- Provide Technical Support via email and phone
- Control Inventory Management
- Work with PLC (ladder logic) and PC-based programming
- Conduct Shop Maintenance
- Work with Electrical wiring
- Provide on-site Service, installation, and training of equipment throughout the U.S. and abroad
- Travel: 2–5 days per trip, approximately 2 trips per month
Requirements
Qualified candidates will have:
- Minimum 2-year degree in Engineering, Electronics, Computer Technologies, or related field of study, or a 4-year degree from an accredited University
- Optimistic, organized, quick-learning, and customer-focused mindset
Preferred experience includes:
- Networking and network theory
- MODBUS TCP/IP
- Industrial PLC controls
- Implementing drives and motion control systems
Benefits
- Comprehensive medical and dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with company match
- No waiting period for benefits—eligible on your first day of employment
- Annual bonuses, short- and long-term incentives, and program-specific awards
Pay
Starting salary range for this role is $24.00–$29.00 per hour plus a commission component.