Service Technician

Responsibilities

• Build high impact relationships with customers
• Ensure products, equipment, and services represent the brand daily
• Perform maintenance, sanitation, repairs, and lab sampling on water vending machines
• Adhere to quality and safety standards
• Respond to service calls in a timely manner
• Closely manage service requirements with accuracy and precision
• Load equipment parts and manage inventory
• Conduct daily pre-trip inspections and maintain vehicle cleanliness
• Collect all cash/coins within designated retail markets and vending locations
• Act as a Primo brand ambassador by nurturing quality relationships with customers, being knowledgeable about products and services, and providing exceptional customer experiences

Qualifications

• Exceptional customer service and communication skills
• Strong mechanical aptitude and ability to use diagnostic tools
• Ability to use application-based handheld devices
• Excellent planning, time management, organization, and problem-solving skills
• Basic math skills proficiency
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to stand for prolonged periods of time when servicing equipment
• Valid Driver’s License and ability to meet Company driver qualification standards
• Flexibility to work weekends based on business needs