Service Technician

Responsibilities

• Build high impact relationships with customers
• Perform maintenance, sanitation, repairs, and lab sampling on Primo water vending machines
• Adhere to quality and safety standards
• Respond to service calls in a timely manner
• Closely manage service requirements with accuracy and precision
• Load equipment parts and manage inventory
• Daily pre-trip inspection and maintain cleanliness of vehicle
• Collect all cash/coins within designated retail markets and vending locations
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers
• Be knowledgeable about Primo products and services and provide exceptional customer experiences

Qualifications

• Exceptional customer service and communication skills
• Strong mechanical aptitude and ability to use diagnostic tools
• Able to use application based handheld devices
• Excellent planning, time management, organization, and problem-solving skills
• Basic math skills proficiency
• Able to frequently lift and/or move up to 50lbs
• Able to stand for prolonged periods of time when servicing equipment
• Valid Driver’s License and ability to meet Company driver qualification standards
• Flexibility to work weekends based on business needs