Service Technician

About the role

The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavy-duty trucks, large construction vehicles, buses and tractor trailers. Those tasks include Inspection, diagnosis, maintenance, installation and repair of components, engines, systems related to the heavy duty and medium duty vehicles.

Responsibilities

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues, failures and performance.
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Completes assigned repairs and tasks in a timely and safe manner.
• Accurately records time, cause and correction on Repair Orders.
• Test components that may require to drive trucks before and after repairs.
• Participate and completes technical training and professional development.

Requirements

• To perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
• Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record. A current Commercial Driver's License is preferred but not required.
• Work hours: Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts.

Qualifications

• To perform this job successfully, an individual should have the following qualifications:
  • To perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
  • Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record. A current Commercial Driver's License is preferred but not required.
  • Work hours: Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts.

Skills

• Continuous Learning - Taking initiative to regularly learn new concepts, technologies and/or methods.
• Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions.
• Resiliency - Quickly recovering from adversity.
• Teamwork - Cooperating with others to meet objectives.
• Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Self Starting - Demonstrating initiative and willingness to begin working.
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes.

Benefits

• Health and Wellness Benefits: Medical Insurance, Dental Insurance, Vision Insurance.
• Supplemental Products: Short-Term, Long-Term Disability.
• Financial Stability and Retirement Preparedness: 401(k) program with a company match.
• Paid Time Off: Full-time employees enjoy paid holidays and personal time, vacation based on the length of service.
• Resources: Life Insurance, Hospital Stay, Critical Illness, Bereavement Services, Employment Assistance Program, Mental Health Resources.
• Training and Tools Assistance: Paid training and tools assistance to do the job right.

Palmer Trucks

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.

About Palmer Trucks

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 700 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week. We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value – personalized for you. Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year and are what have kept us – On the Road Since 1965.

Job Posting Information

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential. Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: hrteam@palmertrucks.com Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.