Service Technician

Job Summary

This role is ideal for a skilled, mechanically and electrically inclined technician who enjoys variety, values quality, and takes pride in delivering top-tier service. As a Finishing Technician II, you'll play a critical role in keeping customer equipment running safely, efficiently, and at peak performance. This role blends hands-on mechanical and electrical troubleshooting, preventive maintenance, and customer-facing field service—both in our facilities and at customer sites.

What You'll Do

• Diagnose, troubleshoot, repair, and service customer equipment in the shop and in the field
• Provide field service and maintenance support for industrial manual and automated equipment
• Support system installation, setup, and commissioning
• Partner with customers by answering repair and technical questions
• Accurately document work performed using company systems
• Prepare repaired or serviced equipment for safe shipment
• Rebuild used equipment for resale
• Maintain demonstration equipment, including:
• Performance testing prior to use
• Tracking use by employees and customers
• Cleaning, refurbishing, repairing, and testing equipment
• Returning equipment to storage
• Assemble special projects and custom jobs as requested
• Participate in product training to stay current on evolving technologies
• Support product demonstrations alongside sales—both in the lab and in the field
• Auxiliary in establishing repair and maintenance service contracts
• Assist in maintaining a clean, organized, and safety-focused lab environment

What We're Looking For

• A high school diploma or equivalent (technical or trade emphasis preferred)
• Ability to travel up to 50%, including occasional overnight travel
• 3+ years of experience in skilled trades or equivalent hands-on technical experience
• Two (2) certifications from primary Finishing, Dispensing & Filtration vendors (e.g., Graco, GEMA, Fanuc, Sames, CFT), or ability to obtain within the first 6 months
• 2+ years of experience in one or more of the following:
• Finishing processes and equipment
• Pumps and pump motors
• Tubing and piping routing/installation
• Related industrial equipment exposure
• Strong mechanical and electrical aptitude with the ability to:
• Disassemble equipment
• Diagnose issues
• Clean, refurbish, replace parts
• Reassemble and test equipment
• Experience using hand tools, power tools, and electrical diagnostic equipment
• Comfortable reading technical manuals, safety rules, and procedures—and documenting work clearly
• Strong communication skills with customers, peers, and internal teams
• Familiarity with 5S and organized work environments
• Proficient with Microsoft Office (Excel, Word, Outlook, Teams)
• Ability to operate a forklift and pallet jack
• Valid driver's license with an acceptable driving record
• Comfortable working in environments with paint, solvents, fumes, and moving mechanical parts

Physical & Work Environment Requirements

• Ability to walk, stand, climb, bend, stoop, kneel, and carry materials
• Ability to lift up to 50 lbs unassisted
• Work environments may include:
• Moving mechanical parts
• Electrical equipment
• Fumes, airborne particles, paints, and solvents

Job Details

| Job reference: | OTC/1492004 |
| Date posted: | 05-11-2026 |
| Attachments: | No File Attached |