Service Technician
Morgan Properties · Syracuse, NY · 5 days ago
Information Technology$20–$25/hrFull-time
About the role
Morgan Properties is hiring a Service Technician to join their team and support their 348-unit community. This position offers an opportunity to grow your maintenance career with a company that values your skills and contributions.
Responsibilities
- Troubleshoot and complete service requests involving HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
- Maintain interior and exterior areas of the property while ensuring company standards, safety guidelines, compliance requirements, and applicable laws are consistently met.
- Respond promptly and efficiently to maintenance tickets while prioritizing resident needs and delivering solutions with urgency and care.
- Communicate clearly and professionally with residents and office staff, building trust through respectful interactions and dependable follow-through.
- Identify opportunities for improvement and proactively address maintenance needs before they become larger issues.
- Work collaboratively with the property team to create a positive environment where everyone feels valued, supported, and included.
- Approach challenges with accountability and resourcefulness while representing Morgan Properties with professionalism and integrity.
Requirements
- Active, valid driver’s license and reliable personal vehicle.
- Hvac / EPA / CFC certification preferred.
- One year of related maintenance experience or an equivalent combination of education and experience.
- Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks.
- A commitment to providing excellent service and creating positive experiences for residents and team members.
- A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license and reliable personal vehicle.
- One year of related maintenance experience or an equivalent combination of education and experience.
- Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks.
- A commitment to providing excellent service and creating positive experiences for residents and team members.
- A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment.
Skills
- Strong troubleshooting and problem-solving skills.
- Effective communication and interpersonal skills.
- Attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Knowledge of relevant maintenance tools and equipment.
Benefits
- Compensation: Base Pay: $20.00 – $25.00 per hour, Up to 50% Rent Discount, Property Staff Shared Renewal Commissions, Morgan Essentials: $300 quarterly, On-Call Appreciation: $15/day for holding the on-call phone.
- Healthcare benefits: Medical, Dental, and Vision Benefits.
- Retirement plan: 401(k) Retirement Plan with Company Match.
- Paid time off: Generous Paid Time Off, including 10 holidays per year and sick leave.
Pay
Base Pay: $20.00 – $25.00 per hour
Schedule
Monday – Friday: 8:00 AM – 5:00 PM
Paid rotating on-call participation required.
Must be available and prepared to respond during emergency events.
Schedule subject to change based on business needs.