Service Technician

About the Role

Join our team at a 126-unit apartment community as a Service Technician. If you enjoy solving problems, delivering exceptional service, and taking ownership of your work, this is an opportunity to make a meaningful impact every day.

Responsibilities

• Diagnose and complete service requests involving HVAC, plumbing, electrical, appliances, carpentry, and general maintenance repairs
• Perform preventative maintenance to preserve community assets and minimize future repairs
• Prepare apartment homes for new residents and help maintain the overall appearance of the community
• Ensure all interior and exterior areas meet company standards, compliance requirements, and applicable regulations
• Respond to resident service requests with urgency, professionalism, and a customer-first mindset
• Build positive relationships with residents and teammates through clear communication and follow-through
• Utilize technology to efficiently manage work orders, maintenance requests, and daily responsibilities
• Occasionally support nearby communities as business needs require

Requirements

• Active, valid driver's license and personal vehicle
• Computer and smartphone proficiency for work order management
• One year of related experience or an equivalent combination of education and experience

Pay

Base Pay: $20.00 - $21.00 per hour

Benefits

• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Schedule

• Monday – Friday: 8:00 AM – 4:30 PM
• Paid rotating on-call participation required (every other week, Monday through Sunday)
• Must be available and prepared to respond to emergency situations as needed

About Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. The company owns and manages a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states, consistently ranking as one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.