Service Technician

Responsibilities

• Provide prompt and efficient service to all customers, including installation of tanks (propane, refined fuel, and lubricant) and service of existing equipment and systems
• Work individually or as part of a crew during construction or installation of any petroleum, propane, or associated equipment at company and customer locations
• Conduct service work as scheduled, including after-hours emergency service
• Clean and maintain equipment assigned to position
• Handle all “out of gas” calls according to the company’s procedures
• Inspect all customer installations (tanks, pumps, regulators, lines, etc.) to assure safe, dependable operations
• Troubleshoot, diagnose and repair system and equipment issues as assigned
• Maintain inventory of fuel-related and non-fuel related parts and equipment
• Perform preventative maintenance on equipment as directed
• Maintain accurate and complete records of all fixed assets assigned to the plant, including loaned customer equipment
• Absorb and communicate to management issues and feedback related to safety, efficiency, training needs and customer needs, questions or concerns
• Identify and timely communicate to management issues and feedback related to safety, efficiency, training needs and customer needs, questions or concerns
• Communicate any necessary changes and/or issues directly to supervisor
• Safely operate vehicle according to MFA Oil Company policies and guidelines, state and federal transportation laws, and other related regulations
• Properly use handheld systems as needed
• Conduct pre-trip and post-trip inspections and report any truck safety issues immediately to supervisor, as well as maintaining truck in a neat and clean condition
• Present a positive image of MFA Oil Company to the community and be knowledgeable about all products and services offered by the company
• Support and understand company policies and procedures and communicate those to customers as needed

Requirements

• High school diploma or equivalent
• Training and/or experience in truck and equipment maintenance
• Ability and willingness to work with hazardous materials
• Ability and willingness to become propane (CETP) certified as determined by the state(s) served
• Ability and willingness to become MFA Oil crane certified
• Valid driver’s license
• Ability and willingness to obtain a Class A or Class B Commercial Driver's License (CDL) with tanker, HAZMAT, and air brake endorsements within the first 90 days of employment, and maintain all Department of Transportation (DOT) requirements per the vehicle requirements
• Ability to pass in person training and MFA Oil Company Record of Road test requiring operation of both manual and automatic transmission vehicles within 90 days of employment
• Ability to safely operate automatic and manual transmission vehicles in a variety of weather and road conditions
• Ability to consistently operate a computer and other office productivity machinery, including handheld delivery tracking device
• Ability to move and position self to move and retrieve products and supplies from shelves, under counters or stacks of inventory weighing up to 100 pounds
• Ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift
• Ability to lift 25-pound boxes to a height of 3-4 feet and load them into trucks
• Ability to ascend and descend ladders to deliver fuel
• Ability to learn new concepts and use technical materials
• Vision, hearing, speech and ability to detect odors
• Availability to work a rotating on-call schedule, holidays, weekends, and after regular business as needed
• Reliable transportation to work
• Legal authorization to work in the United States of America
• 21 years of age or older
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), criminal background check, and MFA Oil Company road test

About Mfa Oil Company

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

Benefits

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

Growth & Development

We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.