Service Technician
MarineMax · Charleston, SC · 3 mo ago
On-siteInformation TechnologyFull-time
KEY TASKS
- Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
- Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
- Perform mechanical repair work such as:
- Remove engine, transom or outdrive.
- Disassemble unit and inspect parts for wear.
- Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems.
- Rebuild parts such as engine cylinder blocks.
- Rewire ignition system, lights and instrument panel.
- Replace and adjust taillights.
- Install and repair accessories such as radios, heaters, mirrors, and windshield wipers.
- Operate a hydraulic jack or hoist as needed.
- Advise customers and/or insurance adjusters as to necessary repairs.
- Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
- Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
- Safely operate MarineMax and customer vessels during diagnostic water testing operations.
- Maintain MarineMax tools in good condition and according to guidelines.
- Other duties as assigned.
KEY RESULT AREAS
- Internal/external customer satisfaction/FANS
- Timely and accurate completion of work
- Maintain 100% productivity
- Maintain minimum number of comebacks