Service Technician

Key Job Responsibilities

• Perform thorough maintenance, repair, servicing, and inspection activities on a wide range of mining equipment to ensure optimal functionality and safety.
• Skillfully diagnose issues related to mechanical, hydraulic, and electrical systems, leveraging expertise to identify root causes and implement effective solutions.
• Adjust, repair, or replace defective parts, components, or subsystems at customer sites, maintaining high standards of workmanship and safety compliance.
• Conduct rigorous testing of repaired equipment to verify performance and reliability before returning machinery to operational status.
• Work collaboratively with field service teams to prioritize tasks and ensure timely completion of service requirements in demanding environments.
• Utilize knowledge of motor controls, circuit installations, and schematic reading to troubleshoot complex technical issues efficiently.
• Demonstrate proficiency in mechanical alignments, including couplings on motors, transfer cases, and gearboxes, to support equipment longevity and performance.
• Maintain detailed records of maintenance and repairs, contributing to continuous improvement efforts and customer satisfaction metrics.

Qualifications/Requirements

• A minimum of two years of experience in a related technical service role, with preference for candidates familiar with mining or heavy industrial equipment.
• Completion of an accredited apprenticeship in a recognized trade, craft, or occupation, or the equivalent of at least one year of technical college education focused on mechanical, electrical, or hydraulic systems.
• Working knowledge of motor control systems, circuit installation processes, and the ability to interpret and apply schematic diagrams to real-world troubleshooting.
• Strong mechanical aptitude with demonstrable experience in aligning motor couplings, transfer cases, and gearboxes.
• Able to work independently and as part of a team, with excellent communication skills to interact effectively with both technical and non-technical stakeholders.
• Commitment to adhering to safety protocols and maintaining a safe work environment at all times.
• Flexibility to travel and operate in varied job site conditions typical of surface mining environments.