Service Technician

About the role

The service technician represents Maxair by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location.

Responsibilities

• Safely perform preventative maintenance visits to Maxair customers, servicing a variety of HVAC equipment including split systems, water source heat pumps, rooftop units, computer room air conditioners, mini-split systems, packaged systems and more.
• Safely perform emergency service visits to Maxair customers as well as new customers.
• Purchase required material from supply house, using Maxair PO system, and submit weekly receipts.
• Communicate regularly with Maxair dispatcher to receive daily assignments and report completion.
• Communicate regularly with assigned Area Team Leader/Area Supervisor/Area Manager with any technical or customer issues.
• Communicate with Maxair service sales personnel to support repair quotes, new maintenance agreement quotes, and other customer needs.
• Maintain the equipment and inventory in your truck for maximum efficiency.
• Participate in Journeyman on-call technician rotation schedule that includes nights, weekends and holidays.
• Support Maxair financial goals and initiatives to achieve them.
• Conform with Maxair policies and procedures at all times.
• Continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear and conditions.
• Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
• Maintain any necessary licenses or certifications which may apply.
• Attend required department meetings.
• Attend company or vendor training as required.
• Work with and train any HVAC helpers/apprentices which may be assigned to work with you.

Qualifications

• Have a high school diploma or GED.
• At least 18 years old.
• Ability to pass a pre-employment drug screen and participate in a drug free workplace.
• Possess a clean driving record and a current driver's license.
• Strong steady work history with 3+ years minimum as a Commercial HVAC technician.
• Local Union 72 membership as Apprentice, Tradesman, or Journeyman (or the qualifications, willingness and ability to join).
• EPA Certification for refrigerant handling, Type I and II.
• Working proficiency with hand held computer (i.e. Smartphone, iPad).

Skills

• Air cooled and water cooled HVAC troubleshooting, diagnosis, and repair.
• Communication Proficiency.
• Time Management.
• Ethical Conduct.
• Communication Proficiency.

Benefits

At Maxair, we believe that our customer's satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees' personal happiness and job satisfaction are critical to our success and we value our employees as professionals.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.