Service Technician

About the role

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• All service technicians will assist and train apprentices and Field Service Technicians.
• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• A High School Diploma or equivalent required.
• Mechanic's set of tools; speciality tools will be provided.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner.

Pay

Starting pay will range between $25.00 - $40.00 per hour depending on multiple factors, including candidate qualifications and experience. It is not typical for candidates to be paid at the top of the range. This is a full-time, hourly position.

What We Offer

• Medical and Prescription drug plans
• Wellness and Chronic disease management programs
• Dental, vision, life/AD&D insurance
• Short- and Long-term disability
• Health Savings Account
• Flexible Spending Account
• Parental Leave
• Employee Assistance Program
• Discount Program
• Employee Stock Grant
• 401k plan with a company match
• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year
• State Paid Sick leave (where applicable)
• Voluntary benefits include legal, accident, and critical illness protection