Service Technician

About the Company

At Husky Technologies™, our success is based on your success. We are a leader in developing state-of-the-art technology, uniquely positioning us to serve customers who seek differentiation through solutions that provide speed, flexibility, and maximum productivity. Our strong foundation is built on innovation, close customer relationships, and a unique culture and values. We offer a wealth of opportunity for personal growth and development, working with a team of great people in an environment that demands constant transformation and innovation. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, and have a passion for excellence, we want you to join our team.

Responsibilities

• Troubleshoot and make corrections to all control systems, including hydraulic, mechanical, pneumatic, electrical, electronic, and programmable controls.
• Calibrate machines to achieve optimum performance, set up, and maintain machines.
• Provide system setup and startup support for all Husky equipment.
• Develop an organized approach to solving machine problems using available reference materials such as manuals, drawings, and procedures.
• Repair and/or replace any component on machines, robots, product handling equipment, and molds as required.
• Develop and maintain superior customer relations.
• Coordinate and liaise with internal resources to ensure effective customer service.
• Instruct service technicians and/or customer operators on the maintenance and safe operation of injection molding systems.
• Communicate with Call Center/SIF Team/Spare Parts Centers to resolve field problems.
• Provide regular and effective written reports to the Service Team Leader.
• Arrange for the return of parts to the Spare Parts Center.
• Perform all tasks required by your team leader.
• Act as a mentor and guide other team members.

Requirements

• Post-secondary education in Technical or Engineering-related studies.
• 10+ years of injection molding equipment maintenance and troubleshooting or related experience.

Skills

• Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems.
• Knowledge of plastic processing and the injection molding process.
• Ability to troubleshoot problems systematically.
• Mechanical, electrical, and hydraulic system assembly knowledge.
• Knowledgeable in plastic materials such as PET, Polypropylene, Polyethylene, and Styrene.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Tact and diplomacy, including the ability to handle difficult or unhappy customers.
• Demonstrated initiative with a positive attitude.
• Dedicated team player.
• Travel survival skills due to extensive travel required in this position.

Benefits

Husky Technologies™ offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.