Service Technician
Hiab USA · Middleton, MA · 1 mo ago
Information TechnologyFull-time
Key responsibilities
- Inspect, perform service, troubleshoot (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on the following equipment: Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with Managers instructions
- Follow applicable safety rules, agreed working practices and environmental requirements
- Stay up to date with technical developments as shown in internal service bulletins and complete technical courses when instructed by District Service Manager
- Respond to customers queries and concerns to maximize customer satisfaction & follow Hiab Customer Satisfaction Guidelines
- Keep adequate records, maintain documentation & submit daily reports in the format specified by the District Service Manager
- Recognize sales opportunities and communicate to District Service Manager
- Coach/tutor junior colleagues and trainees as necessary
Qualifications
- Ability to obtain and maintain a 1-year DOT Medical Card is required for this position
- Valid Drivers License is required
- No more than one moving violation in the last year, or two violations within a two year time frame
- All violations will be reviewed
- High School diploma or equivalent is required
- 3+ years of mechanical, hydraulic and electrical operations
- Appropriate Diagnostic And Troubleshooting Skills
- Own Tools Required
- Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions
What we offer
- \$3,000 SIGN-ON Bonus
- Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
- 401k program with 6% company match
- Personal time off and company-paid holidays
- Opportunities for career growth and competitive salary commensurate with experience
- Tuition reimbursement for job-related continued education
- Referral Program
Pay
Salary is commensurate with experience.
Schedule
Hours are flexible and can vary based on the needs of the business.