Service Technician

About the role

The Service Technician is an essential role for Guardian Access Solutions, maintaining equipment in all divisions, including access control, parking control, and automated gate systems, to ensure comprehensive operation and preventative maintenance across our services.

Responsibilities

• Repair and perform maintenance of access control equipment, parking, and gate automation systems
• Diagnose and resolve errors and technical problems
• Complete preventative maintenance on equipment
• Install new equipment
• Record service calls in dispatching system including time, service provided, and materials used
• Educate customers on preventive maintenance and safety measures
• Operate company vehicles in a safe manner
• Maintain and develop good customer relationships
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Perform other job-related duties as assigned

Qualifications

• 2+ years of electrical/low voltage/access control industry/HVAC or similar experience, including welding
• Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience
• Ability to troubleshoot, test, repair and service PARC equipment
• Ability to perform independently as well as collaboratively within a team, and demonstrate a willingness to undergo on-the-job training as necessary
• Proficient time management abilities, a strong work ethic, and a keen enthusiasm for continuous learning
• General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer

Skills

• High School diploma, GED, or equivalent

Benefits

Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay

Commensurate with experience

Schedule

Varies