Service Technician

About the role

The Field Service Technician will repair premium compressed air equipment on-site and on-demand to ensure complete customer satisfaction. This position requires the ability to perform mechanical and electrical duties, resolve customer-initiated technical issues, and work closely with Fluid Flow Account Managers and management to increase service and aftermarket revenue.

Responsibilities

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer-initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Fluid Flow Account Managers and management to increase Service and aftermarket revenue.
• Travel to assist other Fluid Flow Technicians as needed.
• Be an ambassador for the Company.

Requirements

• Must be able to perform tasks such as removing, rebuilding, and replacing valves weighing up to 60 pounds, unassisted.
• Ability to remove and replace pipe spools up to 8" in diameter.
• Knowledge of electrical testing with a voltmeter.
• Experience programming, troubleshooting microprocessor and PLC-based equipment controls.
• Ability to climb and work on scaffolding.
• Proficiency in completing daily reports by computer.
• Experience dumping and loading air dryer desiccant by hand in 50 sacks.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a related field, preferably in compressed air equipment repair.
• Valid driver's license and reliable transportation.
• Ability to pass a background check.

Skills

• Strong mechanical and electrical skills.
• Customer service and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic knowledge of compressed air systems and equipment.

Benefits

Flow Control Group offers a competitive benefits package including medical, dental, and vision insurance, a 401(k) matching program, career growth opportunities, an employee referral program, paid time off and holidays, parental leave, and access to FCG University for learning and training.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may vary based on customer needs.

Why Build a Career with Us?

• Everyone’s an Owner of the Company: Flow Control Group has an employee ownership program extending to all employees within its portfolio companies.
• Competitive Benefits: Includes medical, dental, and vision insurance, a 401(k) matching program, career growth opportunities, an employee referral program, paid time off and holidays, parental leave, and access to FCG University.
• Career Growth Opportunities: Offers custom training programs, mentorship, and a supportive environment to help employees achieve their goals.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.