Service Technician

Responsibilities

• Testing and inspection of Elo products returned from customers
• Pre and post repair cleaning of customer returned product
• Loading and unloading of bench or repair cell inventory
• Pick and stage of customer return product for repair
• Complete repairs by adjusting, calibrating, aligning, modifying, repairing or replacing parts, components or circuitry
• Document repair information into database (SAP and Excel)
• Quality data collection is required
• Maintain safe work environment by following codes and standards
• Follow all ISO and EH&S procedures
• Maintain a work station to a 5s standard as defined by Elo
• Provide feedback and suggestions on process improvements
• Able to solder and de-solder to industry standards
• Able to sit, stand, bend or walk for prolonged periods of time
• Able to travel unrestricted

Requirements

• Associates degree from an accredited institution or equivalent work experience in related field
• Computer and electronics technician with a minimum of 1-year diagnose and repair experience

Qualifications

• Experience in analyzing and troubleshooting of electro-mechanical systems, software (i.e. Windows, Linux, Mac) and hardware (i.e. PC, monitor)
• Experience and understanding with Quality Management Systems (QMS)
• Previous experience working with ERP systems (SAP)

Skills

• Microsoft Office – Outlook, Excel, Word, Teams
• ERP Systems – SAP, SFDC
• Familiarity with 5s methodology
• Attention to detail
• Organized – ability to multi-task and prioritize effectively
• Adaptability and ability to work under pressure – time management
• Effective problem-solving abilities – for technical issues

Benefits

• Health
• Dental
• Vision
• Life Insurance
• Paid Vacation
• 401K
• Long and Short-Term Disability
• Tuition Reimbursement

Pay

Starting compensation for this role typically ranges between $19.00 and $23.00 hourly is commensurate with experience relative to the position and may vary based on candidate geographical location.

Schedule

Unspecified