Service Technician
About the role
Join us at Living Fully Sevierville as a Service Technician, where you'll play a vital role in delivering exceptional service to our residents. You'll maintain the property's curb appeal, handle maintenance needs, and provide after-hour emergency services. Your responsibilities include ensuring the property is well-kept, completing service requests promptly, and delivering outstanding customer service.
Dream Here: Careers at Dream Live Prosper Communities
At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.
What We Are Looking for in a Service Technician
- HVAC Certified- Required
- Proven experience in general maintenance and repairs, including HVAC, plumbing, electrical, appliance, drywall, painting, and lock replacement.
- Able to complete apartment turnovers within 5 days, ensuring units are move-in ready.
- Skilled in diagnosing and resolving maintenance issues efficiently and effectively.
- Familiarity with older and newer apartment buildings and their unique maintenance needs.
- Strong problem-solving and communication skills, with professionalism in interactions with residents, vendors, and team members.
- Valid driver’s license, clean driving record, and reliable vehicle required for daily assignments and on-call rotation.
- Must possess HVAC certification and have the basic tools necessary for daily work.
- Able to lift up to 50 lbs, climb ladders, and work both indoors and outdoors in varying weather conditions.
- Knowledge of budgeting, cost control, and basic property management operations is a plus.
What you will do as a Service Technician
- Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
- Address resident maintenance and service requests promptly and efficiently.
- Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
- Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
- Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
- Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
- Respond to emergency calls when on-call, providing timely assistance and support.
- Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
- Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
- Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
- Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
- Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
- Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.
Benefits and Perks
- Paid time off
- Health, dental, vision, and life insurance
- 401(k) matching
- Learning and educational incentives
- Volunteer time off
- Well-being programs
- Company events
- Self-improvement/productivity tools
- The incredible feeling of making a difference
Equal Opportunity Employer
DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.
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