Service Technician

Position Overview

Repairs and maintains construction equipment and mechanical equipment such as trucks, trailers, batch plants, paving machines, bulldozers, engines, motors, pneumatic tools, conveyor systems, and other equipment by performing the following duties at various job locations.

Key Responsibilities (Essential Duties and Functions)

• Troubleshoots problems, making economical and durable repairs.
• Dismantles equipment to gain access to and remove defective parts using hoists and hand tools.
• Maintains and repairs heavy equipment, trucks, shop, and non-mobile equipment on a company-wide basis.
• Services vehicles/equipment to include oil changes, greasing, adding fluids, changing filters and maintaining preventative maintenance schedules.
• Troubleshoots and repairs electrical and hydraulic systems, diesel and gasoline engines, transmissions, drive trains, etc.
• Orders parts and supplies. Maintains purchase orders and invoices.
• Operates laptop computer for job functions including diagnostics of equipment and internal work order system.
• Adjusts functional parts of devices, control instruments and all types of equipment.
• Repairs or replaces defective parts.
• Starts devices and equipment to test their performance before and after repairs.
• Maintains a clean and organized work area.
• Operates and maintains field service truck.

Qualifications

• High school diploma or general education degree (GED).
• 2-5 years of field service experience preferred.

Work Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed, but uninvolved written and/or oral instructions.
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Microsoft Office software.
• May be subject to drug testing, and physical agilities testing.

Certificates, Licenses, Registrations

• Must possess Class A or B CDL.
• Must possess or be able to obtain valid DOT Medical Card.
• Hazmat endorsement.

Key Competencies

• Customer Service - Manages difficult or emotional employee situations; Responds promptly to employee needs; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.

Physical Requirements

• Frequently sits, climbs, and uses hands to signal and handle equipment.
• Occasionally stands, walks, crawls, kneels, bends, and reaches with hands and arms above their shoulders.
• Must occasionally lift and/or move anywhere up to 50 lbs.

Work Environment

• Occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

Nielson Construction & Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EO E/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.