Service Technician

The Role

As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Key Responsibilities

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
• Participate in on-call rotations after certification and training.

What You Will Need

• Mechanical aptitude with experience in repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Able to lift, bend, and use power tools effectively.

What We Offer

• Compensation & Benefits: $25-$35 per hour; the final pay rate offered to the successful candidate will depend on education, experience, skill level and other qualifications for the role.
• Overtime: Eligible for overtime pay in accordance with state and federal laws.
• Additional Compensation: Company provided vehicle for job-related travel, Uniforms and safety PPE provided.
• Additional Benefits: Health, dental, and vision insurance, 401(k) with company match, Paid time off and holidays.
• Work-Life Balance: Flexible scheduling for when life happens, On-call responsibilities only after adequate training.
• Ongoing Training & Recognition: Continuous learning opportunities, including AAADM certification.
• Length of Service awards to celebrate your milestones.

Our Commitment to Diversity & Inclusion

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.

Requirements

• Must meet the minimum age requirement of 21 due to job-related responsibilities.
• Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required.