Service Technician

Job Responsibilities

• Calls on customers as assigned to investigate operating difficulties of equipment.
• Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation.
• Repairs and refurbishes equipment; maintain spare parts levels.
• Accurately collects work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition.
• Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

Qualifications

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Must be willing to learn how to work with copper, braided and pex lines.
• The ability to read and write in English is required.
• The ability to communicate effectively and provide excellent customer service.
• An acceptable driving record and a qualified driver's license.

About the Role

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Benefits

At Aramark, we strive to do great things for each other, our partners, our communities, and our planet. We are committed to providing a positive and inclusive workplace where everyone can thrive. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. Join us and make a positive impact!