Service Technician Associate II

About the role

As a Service Technician Associate at Latitude AI, you will be part of the Service Operations team. Your primary responsibility will be to maintain and repair a growing fleet of hybrid and electric vehicles. You will also diagnose issues using supplied hardware and software, communicate with cross-functional teams on electrical and electronic systems, and validate the functionality of Driver Assist Technologies, Advanced Driver Assist Systems, Autonomous Vehicles, and Electric Vehicles.

Responsibilities

• Maintain and repair a growing fleet of hybrid and electric vehicles
• Accurately document all findings and track time accordingly
• Diagnose issues using supplied hardware and software combinations
• Communicate with cross-functioning teams on electrical and electronic systems and autonomous control systems
• Validate DAT (Driver Assist Technologies), ADAS (Advanced Driver Assist Systems), AV (Autonomous Vehicle) and EV (Electric Vehicle) systems functionality
• Work in small teams as needed to complete any engineering requirements
• Track inventory of the location's parts and supplies
• Maintain a clean and organized workspace

Requirements

• High School Diploma or GED equivalent with two (2) years of employment experience
• Experience working on vehicles professionally. Garage experience preferred
• Knowledge of vehicle diagnostic hardware and software
• Able to work independently and as part of a team
• Effective written and verbal communication skills
• Must have valid driver’s license and ability to meet Latitude AI’s minimum driving record requirements, as verified by Motor Vehicle Record background checks prior to hire and periodically thereafter
• Must meet Latitude’s Vehicle Operator safety screening requirements, including drug screening and criminal background checks conducted prior to hire and periodically thereafter

Nice to have

• Associate degree in Engineering Technology or similar
• Knowledge of Google Suite programs including Documents, Sheets and Gmail
• Able to create, modify, and install wiring systems and harnesses
• Experience with the function, installation, repair, and replacement of autonomous vehicles or active safety equipment
• Experience with flashing and re-flashing automotive control modules and CAN (Controller Area Network) bus operation
• Familiarity with vehicle integration software and data collection
• Familiarity with the use of oscilloscope or picoscope

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, sit, talk, and hear, use hands and fingers to operate a computer and telephone in an office environment. Light to moderate lifting of up to 50 pounds is required. The employee is required to frequently stand, walk, or sit; climb or balance; and stoop, kneel, crouch, or crawl and to regularly reach with hands and arms. Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, and depth perception. Regular and predictable attendance is required.

Benefits

We offer a competitive compensation package, comprehensive benefits, and a supportive work environment. Our goal is to provide our employees with the tools and resources they need to succeed and thrive in their roles.