Service Technician and Courier

About Us

Established in 2001, MES is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market. MES offers a great work environment, professional development, challenging careers, and competitive compensation.

Job Description Summary

Municipal Emergency Services, Inc. (MES) is looking for a full-time Service Courier and Technician for our Long Island, NY facility. Under general supervision, our courier is responsible for providing courteous and efficient delivery and pick-up of various items, emphasizing safety and customer service. This position also mandates on-the-job training to become a Service Technician and to obtain certification in SCBA Repair and Hydro Testing. The ideal candidate must live within reasonable commuting distance of the Long Island, NY area.

Roles and Responsibilities

• Receive daily route information from the dispatcher/manager
• Safely transport packages, customer orders, and other related materials
• Strictly observe operating policies, procedures, and schedules
• Demonstrate safe and courteous driving behavior
• Present a professional image to customers, suppliers, and the public through appearance and interaction
• Demonstrate teamwork, cooperation, and adaptability with teammates, customers, and suppliers
• All other job-related duties as assigned

Requirements

Required Qualifications

• Must possess a high school diploma
• Must be able to pass pre-employment screenings
• Must possess and maintain a valid driver's license
• Superior organization skills, attention to detail, and accuracy are a MUST
• Problem-solving and analytical ability
• Able to perform basic business math
• Must be proficient in Microsoft Office Suite

Preferred Qualifications

• A minimum of two (2) years experience in a similar position
• One year minimum military, fire, or police experience in a volunteer or paid capacity

Desired Characteristics

• Very friendly and welcoming demeanor
• Exceptional communication skills (verbal and written)
• Ability to work well in a team environment
• Demonstrates integrity and ethical standards while delivering superior customer service
• Able to handle difficult customers/suppliers with diplomacy and tact
• Manage time effectively and adapt quickly to changing priorities

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to frequently and safely enter and exit a motor vehicle
• Ability to withstand prolonged periods of standing or sitting

Education

High school or equivalent (Required)

Benefits

• 401(k) and company matching
• Health insurance
• Health savings account
• Dental Insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee assistance program
• Paid time off
• Paid Holidays Annually
• Employee rewards and recognition program