Service Technician 1

About the Role

As a Service Technician 1, you are a multi-faceted maintenance professional responsible for preparing vacant apartments for occupancy and providing quality service in a timely manner to residents and the community. You will work in both vacant and occupied apartments, performing a variety of maintenance tasks while increasing the asset value and integrity of the community. This role requires the ability to work independently, manage time effectively, and deliver excellent customer service.

Responsibilities

• Prepare all vacant apartments for occupancy, including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs.
• Perform basic system repairs on electrical, plumbing, hot water heaters, HVAC systems, appliances, etc.
• Perform detailed work with carpentry, drywall repairs, and interior/exterior painting.
• Learn to distinguish when full-paint or touch-up paint is needed, including identifying correct paint sheen and color.
• Perform repairs on plank, vinyl, and carpet flooring.
• Complete service requests for residents daily and in a timely manner with moderate supervision.
• Perform preventative maintenance as assigned.
• Clean pools as directed, monitor chemical balance, and maintain logs as required by city ordinances (when applicable).
• Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal (where applicable).
• Participate in property improvements and scheduled preventive maintenance tasks.
• Utilize Weidner-issued cell phone and specified apps as part of your daily role.
• Use a personal vehicle to travel between properties as assigned during work hours.
• Participate in the on-call rotation as scheduled.

Requirements

• 1+ years of maintenance experience required.
• 1+ years of painting and drywall repairs preferred.
• Solid mechanical aptitude.
• Able to lift and carry up to 80 pounds (36.3 kilograms), climb ladders, and climb multiple flights of stairs.
• Able to use an appliance dolly and push/pull up to 200 pounds (90.7 kilograms).
• Able to work outdoors in all weather conditions.
• Able to be on your feet constantly for an entire work shift.
• Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems.
• EPA certification desired.
• Ability to complete tasks in a safe and efficient manner.
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily.
• Able to give professional directions clearly in person, over the phone, email, and text.
• Experience with Microsoft products (Word, Excel, PowerPoint, Outlook) preferred.
• Yardi and Paycom experience preferred; willingness to learn new software programs.
• Must follow Weidner’s Mission, Vision, and Values and comply with all policies, procedures, and laws (Fair Housing, local, state/province, and federal).
• Prompt, regular attendance; must wear company dress code/uniform and maintain a professional appearance.
• Ability to work effectively and cooperatively in a team environment and/or independently.
• Willingness to work overtime as requested.
• Willingness to be assigned to other Weidner properties as needed.
• Working knowledge of English; detail-oriented and well-organized.
• Must agree to a criminal background check and sign an agreement for voluntary drug testing.
• Must have access to a personal vehicle and/or reliable transportation at all times.
• Driver’s license, vehicle, and vehicle insurance must be valid, unexpired, and match the country in which you will work.

Benefits

• Health & Wellness: Medical, Dental, and Vision Insurance; Employer-paid Basic Life Insurance; Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters (up to three sessions at no cost).
• Financial Benefits: 401(k) Retirement Plan with company match of up to 4% of eligible income; opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent).
• Time Away from Work: Vacation accrual with no usage waiting period; sick time accrual (usage eligibility after 60 days of employment); nine company-designated paid holidays annually.
• Housing Benefits: Employee apartment discount available at Weidner communities, subject to availability and community guidelines.